Hey Eye Envy dolls, If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer Return and Exchanges on clothing only within 15 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
- No Refund Exchange only on Unused Makeup Products
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear
- Refunds will be returned once item have been received
- If an item you ordered goes on sale NO credit or adjustment will be made.
- Eye Envy ships through USPS priority mail and offer Local pickup
- If you choose Local Pickup you will receive an order pickup email confirmation once item is ready for pickup
- A signature confirmation is highly recommended for all packages. However you can opt out but you will be fully responsible for all Lost or stolen items and you will not receive a Refund…
- If you choose Shipping and have a change of mind to Local pickup you will not be reimbursed
Please Contact us immediately if you have any questions or concerns regarding your merchandise by email at [email protected]. Please allow us 24-48hrs for response time.